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L5 Above Guideline Increase: How to File an AGI

The L5 is how you ask the LTB for a rent increase above the guideline. The three grounds, the 90-day deadline, the mandatory RUI spreadsheet, and the three ways to file. The portal is not one of them.

8 min readLast updated: September 24, 2026
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Since July 1, 2026: 7 Days to Serve an AGI Order

When the LTB directs you to serve tenants with an AGI order, you have 7 days from the date it was issued, down from 14. File the certificate of service within 5 days after serving. The rules for serving the application itself did not change.

Read the LTB operational update

What Changed on November 1, 2025

The RUI Is Mandatory

The Rental Unit Information spreadsheet must go with every L5, as an Excel file

Email Filing

Send the L5 to AGIpayments@ontario.ca. Before this, it was paper only

Updated L5 Form

The form and instructions were revised. The current form is marked 2025/09

What is an L5 Application?

The L5 (Application for a Rent Increase Above the Guideline) is the form Ontario landlords use to ask the Landlord and Tenant Board (LTB) for a rent increase above the annual guideline. The guideline is 2.1% for 2026 and 1.9% for 2027.

You can base an above guideline increase (AGI) on one or more of three grounds:

  • Municipal taxes and charges: an extraordinary increase, meaning more than the guideline plus half of it, using the guideline for the year of the first effective date. For 2027 that is anything over 2.85%.
  • Security services: costs that are new or have gone up, for security provided by people who are not your employees.
  • Capital expenditures: a significant renovation, repair, replacement or new addition, with an expected benefit of at least five years. Routine maintenance and cosmetic work do not count.

A unit whose tenancy began after you finished the capital work cannot be included for that work.

How Much You Can Get

An increase for capital expenditures or security services is capped at 3% above the guideline a year. If more is justified, the rest can be taken over up to two more years, at 3% each. Increases for municipal taxes have no cap. When the useful life of the capital work runs out, the rent of a tenant still in the unit goes back down by the same percentage.

The RUI Spreadsheet: What You Need to Know

Since November 1, 2025, every L5 must include the Rental Unit Information (RUI) spreadsheet. The LTB refuses an application without it.

RUI Key Facts

Excel Only

Send it as an Excel file, not a PDF

Always Emailed

Even if you file the L5 on paper, email the RUI to AGIpayments@ontario.ca

Every Unit for Capital Work

Include vacant units and units the application does not cover

Name It Clearly

Put the building address and the FED in the file name

What the RUI Asks For

One row per unit, with these columns:

  • Tenant first and last name, for every tenant in the unit
  • Unit number and full street address
  • Total current rent, including anything paid separately such as parking ($0.00 for a vacant unit)
  • How often rent is paid
  • The date the tenancy began, only where it began less than 18 months before your filing deadline
  • Whether the unit is covered by the application

Download the Official Forms

Get the current L5, its instructions and the RUI from Tribunals Ontario.

Download from tribunalsontario.ca

Can't Get the RUI to Download?

Here is a copy of the LTB's RUI template, last updated by the Ministry on September 26, 2025. If the LTB has posted a newer version, use theirs.

Download RUI Form (.xltx)

No Excel? The LTB helps by email at AGIUnit@ontario.ca.

How to File an L5 Application (Step-by-Step)

1

Check the deadline

File no later than 90 days before the first effective date (FED) of the increase. Capital work counts only if it was completed and paid for within the 18 months that end on that filing deadline, going by the date of full payment. A Construction Lien Act holdback can still be owing.

2

Download the current L5

Get the L5 and its instructions from the LTB forms page. The current form is marked 2025/09 in the footer and has been in use since November 1, 2025.

3

Complete the RUI spreadsheet

List the units with tenant names, unit and address, whether each unit is covered, total current rent (including separate charges such as parking) and rent frequency. For capital work, include every unit in the building, vacant ones too. Keep it in Excel.

4

Gather evidence of each cost

Include evidence of every cost you claim and proof that you paid it: tax bills, security invoices, invoices for capital work. A quote or estimate does not show a paid cost.

5

Complete the L5 and its schedules

Fill in every part of the form and the schedule for each reason you claim. For capital work that means Schedule 2, plus a Capital Expenditures: Additional Details form for each item.

6

File the application

Email everything, with the RUI as an Excel file, to AGIpayments@ontario.ca, with the building address and the FED in the subject line. Or mail or courier it to an LTB office, or file at a ServiceOntario centre that takes LTB applications, and email the RUI separately. A capital expenditure application filed on paper also needs one extra photocopy of the application and of all supporting documents, plus an electronic copy of the supporting documents (by email with the RUI, or on a USB stick).

7

Pay the fee

By email: the LTB sends you a secure payment link, which expires after three calendar days. Never put card details in the email. By mail or courier: money order, certified cheque, or a credit card using the Credit Card Payment Form.

8

Serve the tenants and share your evidence

Once a hearing is scheduled, the LTB usually orders you to serve the application and Notice of Hearing on the affected tenants: at least 30 days before an oral hearing, or within 20 days after a notice of written hearing. File a Certificate of Service within 5 days of serving. Give the tenants copies of your evidence yourself, because the LTB does not serve evidence.

9

If you must serve the AGI order

If the LTB directs you to serve its AGI order, you have 7 days from the date it was issued (14 before July 1, 2026), and 5 days from the day you serve it to file the certificate of service.

Sources: the L5 instructions, the LTB Rules of Procedure (rules 5.6, 5.7 and 5.15 for serving), and the LTB operational update of June 30, 2026 for the AGI order deadline.

Three Ways to File an L5

The L5 cannot be filed on the Tribunals Ontario Portal. Pick one of these:

Email

  • Send to AGIpayments@ontario.ca
  • Building address and FED in the subject line
  • Pay through the link the LTB emails you

Mail or Courier

  • Send to the nearest LTB office
  • Money order, certified cheque or credit card
  • Email the RUI separately
  • Capital work: one extra copy of everything

ServiceOntario

  • Only centres that take LTB applications
  • Pay in person
  • Email the RUI separately
  • Capital work: one extra copy of everything

Common Mistakes That Get Applications Refused

Filing too late

The L5 is due at least 90 days before the first effective date. Miss it and you need a Request to Shorten Time, or a later FED.

Leaving out the RUI

Every L5 filed since November 1, 2025 needs the Rental Unit Information spreadsheet. The LTB refuses an application without it.

Sending the RUI as a PDF

It has to be an Excel file. If you file on paper, email it to AGIpayments@ontario.ca anyway.

Claiming work that is not paid for

Capital work counts from the date it was paid in full (a Construction Lien Act holdback aside), and that date must fall inside the 18-month window. A quote does not count.

Missing proof of payment

Each cost needs evidence and proof you paid it: tax bills, security invoices, capital work invoices.

One CEAD form for several items

Each capital expenditure needs its own Capital Expenditures: Additional Details form.

L5 Application Checklist

Filing at least 90 days before the first effective date
Using the current L5 (2025/09) from the LTB forms page
RUI completed in Excel, with every tenant named
Evidence of each cost, with proof of payment
Capital work completed and paid for within the 18-month window
One CEAD form for each capital expenditure
Every part of the L5 and the matching schedules completed
Filing method chosen: email, mail or courier, or ServiceOntario
Fee ready ($233 for up to 10 units, $10 per extra unit, $1,000 maximum)
Copies kept of everything you filed

Frequently Asked Questions

The L5 (Application for a Rent Increase Above the Guideline) is the LTB form a landlord uses to ask for a rent increase above the annual guideline. It can be based on an extraordinary increase in municipal taxes and charges, new or higher costs for security services, or eligible capital expenditures.
The LTB updated the L5 form and its instructions, made the Rental Unit Information (RUI) spreadsheet mandatory, and added email filing to AGIpayments@ontario.ca. The RUI has to be sent electronically, as an Excel file, with every L5.
A mandatory Excel spreadsheet listing the rental units: tenant names, unit and address, whether each unit is covered by the application, total current rent and how often it is paid, and for recent tenancies the date the tenancy began. It has to stay in Excel format.
No. The L5 is not a portal form. You can email it to AGIpayments@ontario.ca, mail or courier it to an LTB office, or file it at a ServiceOntario centre that takes LTB applications. If you file on paper, you still have to email the RUI.
The LTB refuses an L5 filed without the RUI, and the RUI has to be sent in Excel format. If you do not have Excel, email AGIUnit@ontario.ca for help.
$233 for the first ten units, plus $10 for each additional unit, to a maximum of $1,000. If you cannot afford the fee, you can submit a Fee Waiver Request.
No later than 90 days before the first effective date (FED) of the increase. Capital work counts only if it was completed and paid for within the 18 months that end on that filing deadline. The LTB goes by the date of full payment, and a Construction Lien Act holdback can still be owing.
The LTB does not publish an AGI timeline. Applications based on capital expenditures always go to a case management hearing first, so plan for a long process and file well ahead of the date you want the increase.

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