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Portal Guide

LTB Portal Login: How to Access Tribunals Ontario Online

Where to log into the LTB portal, set up your Public Secure account, and go from a blank account to a filed application, a paid fee, and uploaded evidence.

5 min readLast updated: October 26, 2026
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Accessing the LTB Portal

You log into the LTB portal at the Tribunals Ontario Portal sign-in with your Public Secure account. First time? You need to create that account first; start at the Tribunals Ontario Portal page. From there you file an application, pay the fee, upload evidence, and check where a case stands. The steps below walk you through each one.

Tribunals Ontario Portal

Log in to the portal

Bill 60 and Bill 97 changes landed in two waves

The first changes took effect July 1, 2026: LTB order review requests must now be filed within 15 days (down from 30), repayment plans must use the mandatory LTB Payment Agreement Form, and maximum RTA fines doubled to $100,000 for individuals and $500,000 for corporations. The 7-day N4 and the N12 compensation waiver came into force September 21, 2026. See the LTB's September 21 update and our Ontario RTA changes 2026 guide for the full breakdown.

LTB emails changed senders on July 24, 2026

As of July 24, 2026 at 5:00 p.m., every notification the Tribunals Ontario Portal sends now comes from ltbdonotreply@tribunalsontario.ca, not the old ltbdonotreply@ontario.ca. If your contacts list or spam filter is still set up for the old address, a hearing notice or an order could land in your junk folder and you might not see it until it's too late. Add the new address to your contacts, delete the old one, and check your spam folder. See the official notice for the full details.

Creating an Account

The Tribunals Ontario Portal uses a Public Secure account:

  1. Go to the Tribunals Ontario Portal page
  2. Click "Go to Tribunals Ontario Portal"
  3. The first time, create a Public Secure account. After that, log in with it.
  4. Responding to a tenant's case? Click "Link my Account to a File at LTB" and enter the file number and the 5-digit PIN the LTB sent you.

Filing an Application Online

Once you have an account, you can file applications directly through the portal. Common landlord applications include:

L1

Application to Evict a Tenant for Non-payment of Rent

Most common application for rent arrears

L2

Application to End a Tenancy and Evict a Tenant

For reasons other than non-payment

L3

Application to End a Tenancy: Tenant Gave Notice or Agreed to Terminate the Tenancy

When the tenant gave notice or agreed in writing to end the tenancy

L4

Application to End a Tenancy: Tenant Failed to Meet Conditions of a Settlement or Order

When a tenant breaks an LTB settlement or order

L9

Application to Collect Rent the Tenant Owes

Arrears from a tenant still in the unit, no eviction

L10

Application to Collect Money a Former Tenant Owes

Rent or damages after the tenant has moved out

Steps to File Online

  1. Log in to your Tribunals Ontario account
  2. Select the application type (e.g., L1, L4)
  3. Complete all required fields
  4. Upload supporting documents (lease, notices served)
  5. Pay the filing fee online
  6. Submit the application
  7. Download a copy of your filed application. The LTB sends you the Notice of Hearing.

Uploading Evidence

Under LTB Rule 19, serve and file your evidence at least 7 days before the hearing, and responding evidence at least 5 days before. Miss those deadlines and the LTB may not let you rely on that evidence. You can upload evidence through the portal after filing your application.

Accepted File Formats

  • PDF documents (preferred)
  • JPG/JPEG images
  • PNG images
  • Word documents (DOC, DOCX)

Evidence to Upload

Copy of the lease agreement
N4 or other notices served (with Certificate of Service)
Rent ledger showing payment history
Bank statements or payment records
Communication with tenant (emails, texts)
Photos if relevant (property damage, etc.)

Managing Your Cases

After filing, you can use the portal to:

  • Check case status and hearing dates
  • View and respond to messages from the LTB
  • Upload additional documents
  • Receive notifications about your case
  • Pick a preferred hearing date, in some cases

Looking Up Past LTB Orders

Since July 24, 2026, Tribunals Ontario has been publishing final LTB orders on the province's Open Data Catalogue. It covers orders issued from January to July 2026 so far, and newer orders appear 2 to 3 months after they're issued. Orders under a confidentiality order aren't included, and historical orders back to 2021 are being added in phases. If you want to see how the Board has ruled on an issue similar to yours before your own hearing, this is now a real place to check. For older orders, CanLII is still worth a look.

Tips for Using the Portal

Save your work frequently

The portal may time out. Save your progress as you complete forms.

Prepare documents before starting

Have all your documents scanned and ready to upload.

Use clear file names

Name files descriptively (e.g., "N4_Notice_Dec2025.pdf").

Check email regularly

The LTB sends important notifications to your registered email.

Keep records of everything

Download copies of your filed applications and receipts.

Frequently Asked Questions

Go to the Tribunals Ontario Portal page at tribunalsontario.ca/ltb/tribunals-ontario-portal and click "Go to Tribunals Ontario Portal". Log in with your Public Secure account, or create one the first time. If you are responding to a case, you also need the file number and the one-time PIN the LTB sent you.
Landlords can file the L1 (eviction for non-payment, plus the arrears), L2 (eviction for other reasons), L3 (tenant gave notice or agreed to leave), L4 (tenant broke an LTB settlement or order), L9 (rent owed by a tenant still in the unit) and L10 (money owed by a former tenant) on the Tribunals Ontario Portal.
The L1, L2, L3, L9 and L10 cost $186 through the Tribunals Ontario Portal, or $201 by mail, courier or at ServiceOntario. The L4 is free through the portal. You can add the filing fee to your claim against the tenant.
After filing your application, you can upload evidence through the portal. Under LTB Rule 19, serve and file your evidence at least 7 days before the hearing, and responding evidence at least 5 days before. Miss that and the LTB may not let you rely on it. Log in, find your case, and use the evidence upload feature. Accepted formats include PDF, JPG, and PNG.
Hearing wait times vary based on LTB backlogs and case complexity. Currently, expect 1-3 months for non-payment cases, though this can be longer during busy periods. Bill 60 aims to reduce wait times.
Yes, once you have filed through the portal, you can log in to check your case status, view hearing dates, upload documents, and receive notifications about your case.
The LTB switched its notification sender address on July 24, 2026 at 5:00 p.m., from ltbdonotreply@ontario.ca to ltbdonotreply@tribunalsontario.ca. If your contacts list or spam filter still points to the old address, new notices might not reach your inbox. Add the new address to your contacts, remove the old one, and check your junk folder for anything from the LTB.
Yes. Since July 24, 2026, Tribunals Ontario publishes final LTB orders on the Ontario government Open Data Catalogue. It covers orders from January to July 2026 so far, newer orders appear 2 to 3 months after they are issued, and older orders back to 2021 are being added in phases. Orders under a confidentiality order are excluded. For older orders, CanLII is still worth checking.

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